Shipping policy

Shipping Policy

Thank you for shopping with Turtle Pace Apparel.

Order Processing:
OPlease allow 2–4 business days for orders to be processed before shipment. During new releases, limited drops, or periods of high order volume, processing may take slightly longer.

Shipping:
Once your order has shipped, you will receive tracking information using the email or phone number provided at checkout.

Shipping times are estimates and may vary depending on the carrier and destination.

Incorrect Addresses:
Customers are responsible for providing a complete and accurate shipping address. Turtle Pace Apparel is not responsible for delays or packages delivered incorrectly due to an address entered incorrectly at checkout.

Lost or Stolen Packages:
Once a package has been marked as delivered by the shipping carrier, Turtle Pace Apparel is not responsible for lost or stolen packages. If you experience a delivery issue, please contact the shipping carrier and our customer service team so we can assist where possible.

Questions:
For questions regarding your order or shipment, please contact Turtle Pace Apparel through our customer service contact information.